Offshore Development Center For European Software Company

Description

The customer is a Medium sized Software Development company based in the UK, with a staff of 20 people, including developers, project managers and customer support executives.


Challenge

With an increased need to automate processes and tasks, the customer was overwhelmed with the demand for their services, to consult and develop solutions. With the increase in workload the customer was forced to turn down new project requests, which obviously did not help them grow. Increasing manpower locally was an option the customer did not want to use, because of increased overheads and problems in future in case they did not have the same amount of work. Local policies do not allow them to fire people overnight.


Solution

We studied the requirements of the customer in terms of additional resources and came up with a solution which allowed the customer to convert all his existing people to project managers, who would work with Indian Developers. The Indian team would be involved in most of the development, while their European project managers plan all the tasks as per project requirements.