Refreshing the way thousands of help desk agents support their customers everyday, world wide
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Featured Case Studies
Prior successful projects
Extending Intelligence To Customer Support
Building a self-servicing support desk to mimic human conversations and enable 24/7 client support. With digital partnerships on the rise – enabling competent teams to operate low-value transactions at a round-the-clock time frame can no longer be tagged as “Productive”. The client reached out to us to solve the Agent Overworking crisis by wanting to create a conversational support bot within the enterprise’s support platform. The client has a 24x7 support policy and also had desired that the workforce shouldn’t feel the stress of this policy’s potential human repercussions.