User-Friendly Homecare Provider Portal

As a revolutionary care providing company, the client wanted to develop an ideal home care portal to act as a marketplace for carers & care seekers. The solution should help older adults to search, shortlist, pay, and receive care from the caregivers of their choice. we developed an intuitive web-based portal supported by a mobile app to help the adults (60 and older) search, shortlist and hire affordable & suitable carers. At the same time, the platform provided opportunities for the carers to increase their clientele and hence business.

Difficult to map the right user experience for the elderly care seekers. Manual and complicated agreement processes. No digital mechanism for verifying care provider’s certification & qualification documents. No solution to help manage low cost of geriatrics care while maintaining good agent commission.

We developed a Drupal-based solution that eliminates the time gap of finding the right carers for the elderly by almost 90%. The solution ticked off all the criteria of being new-age, smart & user-friendly. Mobile apps The cross-platform mobile apps targeted for Android & iOS platforms made it easy for both the care providers & care seekers to connect and get the last mile accessibility. Caregiver profile validation Two-level online reference check of carer’s contracts, DBS & PVG checks, work validity to offer the best of carer services. Caregiver’s dashboard Live web-based dashboard with color-coded tags for shift status and weekly/daily view option assists care providers to stay on schedule and monitor geriatric care to take on necessary actions. Admin panel Helps review, approve/reject carer application, manage their accounts & client profiles and handle all administrative tasks while using CRM, analytics like tools to grow the business value.