Multi-channel e-Commerce Management Solution

With the vision to reach a broader range of consumers, increase brand reach, and boost sales, the India-based customer approached us. We helped in developing a multi-channel e-commerce marketplace solution that would help sellers sell their products both in the Indian and international markets while reaching broader set of buyers. Robust SaaS-based solution helps in addressing the critical concerns of merchants by providing information with integration across marketplaces over a single platform

Incapability of handling concurrency and parallel queries on large data sets Deprived of custom reports across inventory management, order processing, CRM and more Poor tracking of product listing, product reviews and ratings With no integration capability, lack of pulling data from 3rd party product listing platforms

We created an intuitive solution that helped automate the major chunk of the process of setting up accounts on various marketplaces to getting the products delivered to the customer. The instinctive dashboard helps sellers to host their products and listing on multi-channel marketplace platforms like Amazon, Flipkart, SnapDeal, and more. Inventory management Real-time information availability for shipping & returns and inventory over a centralized module allows easy view, edit, and management of customer orders from multiple sales channels. Also, there is automatic sync, demand forecasting, and end-to-end purchase management for regular stock replenishment Vendor management Swift maintenance of product data, including inventory, purchase orders, product catalogs and more for buyers & sellers leading to strong vendor relationships Order processing The tight integration with all leading marketplace platforms supports smooth processing of orders from multiple channels and also automates many administrative tasks, including invoice printing, bulk processing, managing live orders, and more Robust CRM The multi-channel CRM module enables the creation of business-specific workflows, launch & supervision of efficient marketing campaigns ensuring apt brand strategy & consulting approach to increase sales